Contact information

Customer Support

At LanternAura, we believe exceptional customer service is just as important as exceptional products.

Whether you need assistance before purchasing or support after your order arrives, our dedicated team is here to help.


Contact Details

Website
https://lanternaura.store

Email
support@lanternaura.store

Phone
+1 (604) 209-2002

Business Address
657 Cornwall St
Victoria, BC V8V 4L2
Canada


Business Hours

Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)

We aim to respond to all email inquiries within 24 business hours.


We Can Help With

  • Product recommendations
  • Order status inquiries
  • Shipping updates
  • Return & refund requests
  • Product quality concerns
  • General customer support
  • Website assistance

Our goal is to provide friendly, responsive, and reliable service with every interaction.